Streamline Deliveries with Expert BPO Services

Overview

Logistics & Ecommerce

At Clicksarus, we understand that timely communication is the backbone of successful logistics and e-commerce operations. Our powered outbound calling solutions ensure that every order gets the attention it deserves—starting from the moment it’s placed.

We reach out to customers within 5 minutes of order placement to confirm details, address queries, and build trust. This proactive approach reduces cancellations and enhances customer satisfaction.

  • Immediate Customer Engagement
  • RTO Reduction Strategies
  • Timely Updates and Support
  • Enhanced Customer Experience
Get Quote Now

From Converting Cart Abandons to Managing Returns

Business Process Outsourcing for Logistics and E-commerce

Cart Abandon Conversions

Our agents will remind customers to complete their purchases and can offer them special incentives to help drive the conversion. We provide Fast, Scalable, Secure, Fully Managed cost effective services.​

Order Confirmation

Timely order confirmation calls are essential to reduce delivery failures. This service is particularly beneficial for new users or Cash on Delivery (COD) orders, ensuring the customer's commitment to the order.

Address Verification

Indian addresses can be challenging to standardize, often leading to delivery issues. Our trained agents collaborate with customers to fine-tune the delivery address, ensuring accurate and efficient delivery.

NDR Management Calls

Non-Delivery Report (NDR) management is critical for optimizing logistics performance. Logistics companies can track issues at the agent and center levels, identify emerging challenges & improve operational efficiency.

Delivery Verification

Keep customers informed throughout the shipment process with delivery verification calls. This engagement ensures they’re ready to receive the package and reducing missed deliveries.

Return Scheduling

Simplify the returns process for your customers. With Clicksarus outbound tele-calling solutions, you can offer hassle-free return scheduling and confirmations, ensuring a seamless experience.

NDR Management : Increase successful deliveries

Optimize Your Deliveries with Professional BPO Solutions

Increase successful deliveries and reduce Return to Origin (RTOs) with Clicksarus timely & effective outbound calling. Reach customers within 5 mins of order being placed.

Request Demo