Streamline Fintech Services with Clicksarus

Overview

Fintech and Lending

Clicksarus Private Limited offers top-notch BPO services tailored for Fintech and lending businesses. Streamline your operations with our trained agents who specialize in lead qualification, eligibility checks, and reminder calls. From document collection to customer onboarding and support, we ensure seamless processes to enhance efficiency and customer satisfaction.

Business Process Outsourcing for Logistics and E-commerce

Lead Qualification

Clicksarus deploy trained agents to screen and qualify leads. This ensures your sales team focuses on high-potential prospects rather than spending time on cold or irrelevant leads.

Eligibility Check

Agents conduct eligibility assessments for financial products (loans, credit cards, etc.). By warming up leads and ensuring they meet prerequisites, your team can focus on closing deals with qualified prospects.

Document Collection Calls

Agents manage follow-ups for missing or incorrect documents, streamlining the submission process for loan applications or other services. Tools like interactive dialers enhance efficiency.

Reminder Calls

Agents Prevent lead attrition by using agents to send timely reminders. Follow-ups for incomplete applications. Payment or document submission reminders. This reduces drop-offs in the sales funnel.

Customer Onboarding

For Fintech solutions, onboarding can involve explaining dashboards, payment schedules, or product features. Our Agents provide guided support, increasing customer satisfaction and reducing churn.

Customer Support

Trained agents manage customer support tasks like Addressing queries within Service Level Agreements, Ticket management and Reactivating dormant or inactive customers.

Do What You Do Best, We Handle the Rest

Don’t lose any leads in the funnel. Constantly engage with your prospects to convert them to customers and reduce CAC by up to 66%.